Refund Policy

1. Overview

At Growth Theory LLC, we strive to provide high-quality digital products and services. We understand that sometimes a product may not meet your expectations, and we have established this refund policy to address such situations fairly.

2. Digital Products Refund Policy

Due to the nature of digital products, all sales are generally considered final once the product has been delivered. However, we may consider refund requests under the following circumstances:

• The product was not delivered within the specified timeframe (24-48 hours)
• The product is significantly different from its description
• The product files are corrupted or unusable
• Technical issues prevent access to the purchased content
• Duplicate purchase was made by mistake

3. Refund Request Timeframe

Refund requests must be submitted within 14 days of the original purchase date. Requests made after this period will be evaluated on a case-by-case basis but are not guaranteed to be approved.

4. How to Request a Refund

To request a refund, please contact our support team with the following information:

• Your order number
• Email address used for the purchase
• Product name
• Reason for the refund request
• Any supporting documentation (screenshots, error messages, etc.)

5. Refund Processing

Once your refund request is received and reviewed, we will notify you of the approval or rejection within 3-5 business days. If approved, refunds will be processed to the original payment method within 5-10 business days. Please note that your bank or payment provider may have additional processing times.

6. Non-Refundable Items

The following are not eligible for refunds:

• Products purchased more than 14 days ago (except for technical issues)
• Products where substantial content has been accessed or downloaded
• Custom or personalized digital products
• Products purchased during special promotions clearly marked as non-refundable

7. Partial Refunds

In some cases, we may offer partial refunds based on the circumstances. This may apply when only a portion of the product was defective or when significant content has already been accessed.

8. Exchanges

We may offer product exchanges as an alternative to refunds. If you are interested in exchanging your product for another item of equal or lesser value, please indicate this in your refund request.

9. Contact Information

For any questions about our refund policy, please contact us: